Official Utility Assistance Project
$2M+ in Grant Aid Delivered
Serving 6+ Approved Service Areas
The Application Process

How Grant-Based Utility Aid Works

A simple, compassionate, and transparent process — designed for households under utility hardship.

1

Call Utility Assistance USA

Speak with a support team member at 8882985694 about your utility hardship.

2

Share Hardship Details

Tell us about your utility provider, balance, shutoff notice, and household situation.

3

Complete Eligibility Review

We review your information against grant funding criteria and service area requirements.

4

Grant Applied to Your Bill

If approved, grant-based assistance may be paid directly toward your eligible utility bill.

Who May Qualify

Households located in Northern Illinois, Pennsylvania, Maryland, Delaware, New Jersey, or Washington DC who are facing utility hardship — including past-due balances, disconnection notices, or inability to pay essential electric, gas, water, or heating bills — may apply for grant-based assistance.

What Information You May Need

To complete an eligibility review, applicants may be asked to share: a copy of the recent utility bill, the utility provider and account number, the service address, household size, current hardship details, and any shutoff notice on file. Social Security numbers are not collected through the basic website form.

What Happens After You Call

After your call, a support team member documents your hardship details and submits the file for eligibility review. If grant funds are available and you meet the criteria, an approved grant amount may be paid directly to your utility provider on your behalf.

Grant-Based Assistance Explained

Approved aid is funded by charitable grants. It is not a loan and does not need to be repaid. Funds go directly to the utility provider — never to the applicant.

No Guarantee Disclaimer

Submitting an application or speaking with our team does not guarantee approval. Approval depends on eligibility, documentation, service area, and available grant funds at the time of review.

Utility Help May Be Available for Your Household

Call Utility Assistance USA today to speak with our support team about available grant-based utility assistance in your area. Help is limited to six approved service areas and is subject to eligibility, documentation, and available funds.

Call Now: 8882985694